Privacy Policy

This Privacy Policy applies to personal information we collect through:

• the Stickers for Peanut mobile app;
• our website;
• customer support and communications with us; and
• related ordering, fulfillment, and account-management services.

This Privacy Policy does not govern third-party services that may have their own privacy policies, including Sign in with Apple, Apple Pay, Stripe, OpenAI, Google Gemini, PostHog, shipping carriers, and other service providers.

We collect the following categories of information.

We use personal information to:

• provide, operate, and improve the Services;
• create and manage user accounts;
• process uploaded images and generate sticker designs;
• save sticker designs for later, maintain carts, and show order history;
• process payments and complete transactions;
• send orders to our print and fulfillment partners;
• arrange shipping and provide delivery-related updates;
• respond to support requests and handle refund, reprint, or quality issues;
• send transactional messages, such as order confirmations and support responses;
• send marketing emails if you opt in or if permitted by law, and process opt-out requests;
• monitor app usage and improve product performance and user experience;
• detect, investigate, and prevent fraud, abuse, misuse, and security issues; and
• comply with legal obligations and enforce our terms and policies.

When you create a sticker using AI-powered features, your photo is compressed on your device and sent over HTTPS to our backend. Our backend then forwards the image to the selected AI provider or model, such as OpenAI or Google Gemini, using pre-written prompt templates. The generated image is returned and saved as the processed sticker image.

We do not intentionally store raw or original uploaded photos long-term in our own database or storage. However, we may temporarily handle those files as needed to process your request, secure the service, troubleshoot issues, or comply with legal obligations.

Processed sticker images may be stored so that you can use cart, saved-for-later, and order-history features. Authorized admin staff may be able to view stored processed images while they remain in storage for operational, support, moderation, or fulfillment purposes.

Because we use third-party AI providers, submitted images, prompts, outputs, and related metadata may be processed by those providers in accordance with their own terms, privacy policies, service configurations, and legal obligations.

We do not sell your personal information. We also do not share your personal information for cross-context behavioral advertising.

We may share personal information with the following categories of recipients:

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

In general:

• raw uploads are not intentionally stored long-term by us;
• processed sticker images are retained while they are associated with an active cart, saved-for-later feature, account, order, or related support need;
• cart data, saved addresses, profile data, and other account-linked information are generally retained until you delete them or delete your account;
• completed order records may be retained for operational, accounting, fraud-prevention, dispute-resolution, or tax purposes;
• completed order records may be anonymized or de-identified upon account deletion where appropriate;
• analytics events may be retained according to our analytics provider settings; and
• some third-party processors may retain limited records according to their own legal, contractual, and operational retention obligations.

Under our current fulfillment arrangement, order artwork remains in our print workflow only for a limited period, generally a few weeks, to support possible reprints or order issues, and is then removed. We understand that the artwork is not reused for unrelated purposes or used for model training.

If you delete your account, we will delete or de-identify personal information associated with your account from our active app systems, except where we need to retain certain information for legal, tax, accounting, fraud-prevention, security, dispute-resolution, or similar legitimate business purposes.

Our Services are intended for a general audience, but not for children under 13. We do not knowingly permit children under 13 to create accounts or use the Services, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us at hello@stickersforpeanut.com so that we can review and take appropriate action.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

We are based in the United States, and the third-party providers we use may process or store information in the United States and other countries. By using the Services, you understand that your information may be processed outside your home state or country, subject to applicable law.

We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date above and take any additional steps required by applicable law.

If you have questions about this Privacy Policy or our privacy practices, you can contact us at:

Stickers for Peanut LLC
306 S. 30th St
Fairfield, IA 52556
USA
hello@stickersforpeanut.com